Question 1

What do I need to get a medical certificate online?

Accepted Answer

Just your basic details, a short description of your symptoms or reason, and a Google sign-in. A licensed doctor reviews your request — some cases also include a quick video consultation.

Question 2

How long does the whole process take?

Accepted Answer

With Priority Care (₹899) or Premium Care (₹1099), certificates are delivered within 15–30 minutes of doctor review. Basic Care (₹649) is delivered within 1–2 hours. If the doctor needs clarification or a short consultation, it can take a little longer.

Question 3

What will the certificate contain?

Accepted Answer

Your name, the period of rest or leave advised, the doctor's name and NMC registration number, the doctor's signature, the issue date, and a QR verification link.

Question 4

Can the doctor decline my request?

Accepted Answer

Yes. Certificates are only issued when a doctor is satisfied it is medically appropriate. This is what keeps MCME certificates credible with employers and institutions.

Question 5

Is payment secure?

Accepted Answer

Payments are processed through Razorpay with standard UPI, card, and net-banking options. MCME never stores your card details.